Stakeholders are anyone who can affect, or be affected by, an organisations actions, objectives, policies and services. They can be users of services, their carers, staff, partner organisations and local communities.

Stakeholder engagement is the process by which organisations communicate and get to know their stakeholders. By working collaboratively with stakeholders organisations are better able to understand what they want and need, when they want it, how engaged they are and how the organisations plans and actions will affect them. Stakeholders are involved in decision-making and can influence how things are done.

​

Feedback, consultation and co-production are all part of stakeholder engagement.